Privacy Policy

Privacy Policy

Effective Date: 01/15/2025

Eclozion.shop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://www.eclozion.shop (the "Website"), or interact with our services.

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1. Information We Collect

We may collect the following types of information:

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(a) Information You Provide to Us:

• Personal Information: When you make a purchase, create an account, or contact us, you may provide personal details such as your name, email address, phone number, billing address, and shipping address.

• Payment Information: Payment details are processed securely through third-party payment processors. We do not store your payment card information.

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(b) Information Automatically Collected:

• Log Data: Information about your visit, such as your IP address, browser type, operating system, and pages visited.

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• Cookies and Tracking Technologies: Cookies and similar technologies collect information about your preferences and browsing behavior to enhance your experience.

(c) Information from Third Parties:

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• We may receive information from third-party platforms if you interact with us through social media or payment gateways.

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2. How We Use Your Information

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We use the information collected for the following purposes:

• Order Fulfillment: To process and deliver your orders.

• Customer Support: To respond to inquiries and provide assistance.

• Personalization: To tailor the Website to your preferences.

• Marketing: To send promotional emails and updates if you have opted in.

• Analytics: To analyze website performance and improve our services.

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3. Sharing Your Information

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We do not sell, trade, or rent your personal information. However, we may share your information with:

• Service Providers: Trusted third parties who assist in operating our Website, fulfilling orders, and providing services.

• Compliance: Authorities or legal entities if required to comply with laws or protect our rights.

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4. Your Choices

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You have the following rights regarding your personal information:

• Access and Correction: Request access to or correction of your data.

• Opt-Out: Unsubscribe from marketing communications by following the instructions in the emails.

• Cookie Preferences: Adjust your browser settings to control cookies.

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5. Data Retention

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We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

 

6. Data Security

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We implement industry-standard measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

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7. Children's Privacy

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Our Website is not intended for individuals under the age of 13, and we do not knowingly collect information from children.

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8. Third-Party Links

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Our Website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.

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9. Updates to This Privacy Policy

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We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

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10. Contact Us

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If you have questions or concerns about this Privacy Policy, please contact us:

Email: eclozion@gmail.com